Support in three languages
A reservations team that speaks your language.
Register your agencyBehind Nestigo is FlyNest’s own reservations and operations team in Istanbul, speaking Arabic, English and Turkish. When a request needs a human — a special request to a hotel, a group allocation, an urgent amendment — you deal with people who know the product and the suppliers, in the language your team works in.
The portal itself is available in all three languages, so your staff can search, book and manage accounts in English, Turkish or Arabic. For guests already travelling, FlyNest’s operations support is available 24/7, so your customers are looked after on the ground.
How it works
- 1Choose your language
Switch the portal between English, Turkish and Arabic at any time.
- 2Raise a request
Contact the reservations team about a booking or a quote, quoting your booking reference.
- 3Work with the team
Our staff follow up with suppliers and keep you informed until the request is resolved.
- 4Support on the ground
For guests in destination, our operations team is reachable 24/7.
What’s included
A reservations team fluent in the languages of FlyNest’s main source markets.
Interface, documents and notifications in English, Turkish or Arabic.
Requests are tied to the booking reference, so context is never lost.
Room preferences, early check-in, celebration set-ups and group needs passed to suppliers.
Reservations team available Monday–Saturday, 09:00–18:00 (GMT+3).
Assistance for travelling guests around the clock.
Why it matters
- No language barrier
Your team works in the language it is most comfortable with.
- Product knowledge
Our team works with FlyNest’s suppliers every day.
- Peace of mind
Guests in destination have a team to call at any hour.
- Fewer misunderstandings
Clear communication means fewer errors on special requests.
Frequently asked questions
What are your office hours?+
Monday–Saturday, 09:00–18:00 (GMT+3). Operations support for travelling guests is available 24/7.
Can our customers contact FlyNest directly?+
Our partner is your company. Travellers in destination can reach operations support when needed, as set out in your voucher details.
Is the portal fully available in Arabic?+
Yes. Nestigo is available in Arabic, English and Turkish, including right-to-left layout for Arabic.
How do we raise a group or special request?+
Contact the reservations team with your requirements; we will check with suppliers and come back to you.
See what you pay. Decide what you earn.
Book on the payment terms in your agreement.
Confirmed means ready to send.
One account for your whole organisation.
Book and settle in EUR, USD or TRY.
Nestigo inventory inside your own system.
Your account, reconciled whenever you need it.